1.Why I need register?
By registering, you may follow your order online easily, also you can get the best price when you order from us, and you can search your order status easily with your member account!
2.Why does my order require voice verification ?
We would like to take all possible steps to protect our clients' details as well as the integrity of Aion66.com. By speaking with our clients on the phone, we do not only make the transaction fast, easy and safe, but also have a chance to strengthen our connection, and answer any questions you might have.
3.How do I know my order number and order status ?
We have two ways for you to find your order status:
-.Login with your private account, using your email and password to check your order status.
-.Check your order status by 24X7 Live Help
4. If I want to order some codes like CDkey or Pre-Paid game card, how can I do and follow?
Usually we will test it for you first to insure the card is valid before sending, then we will send it to your paypal email or the email you appointed, and you can check the goods in the attachments.
5. What kind of payment methods do you guys accept ?
We currently accept Paypal, money bookers and Western Union
6. If the item what I order is out of stock, can I get a full refund?
If the item is out stock, we will collect for you as soon as possible, but if we really cannot prepare for you in a short time, if you need us to refund we will do it right now.
7. How do I get aion kinah if I order?
When you are in game, we will trade in game and our kinah supplier will search you. If you are busy, have no time to login the game, we will mail the kinah to you.
8.Are there discounts for larger orders?
Yes, sure. We offer bulk discounts if you order in bulk. Please contact us by Live Help to discuss a bulk discount in detail or send email to us.
9.Why does your price change so frequently?
We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.
10.What security precautions are taken to protect my personal information?
We take your privacy extremely seriously. We have systems in place to screen every order and protect who has the given orders information. Information given to us is never disclosed to any third parties and is only given to those in our company who need it to complete your order. Once your order is completed, please do change your password.
11.Will my account get banned if I buy gold from Aion66.com?
We never use cheat-ware, robots, and macros to farm gold,and it never happened in our previous business but if this happens some day, we will try our best to help u find your account back with your cooperation!
12. Why the price of your leveling is cheaper than other’s?
Because our company is in China,as everyone knows, China is the world factory. All the expenses are cheaper than the developed countries. So we can offer you the best service with cheapest price.
13. Can I play with my character while leveling?
Yes! If you want, please contact the live-help at any time, we stop level for a while??When you are in game,please don`t take away or sell the gold and equipment.they are necessary to leveling.after you leave the game,don`t forget to inform the customer service representative.We`ll go on leveling immediately.We also delay the time of accomplishment according to the time you spend in game.Of cause,you can choose the hour service,it is more convenience.
14. Why should I verify my PayPal account?
We only accept the payment from verified account. If you have a verified
PayPal account, once we receive your payment we will process your orders right now. If your PayPal account is unverified, first we need you to verify the account. It is clearly that have a verified PayPal account is more convenient for you to order from us. Thanks for your support and understanding.
15.Can I order WoW gold for a trail character?
You should not, because trail character is not allowed to receive gold in WoW. And there is also an alert on our order form saying that trail character is not allowed. We hold no responsibility if you order WoW gold for your trail character that result in any missing gold.
16.Can I get the gold back if I hit the 'return' button and send back the gold I purchase at WowGoldkk ?
WowGoldkk makes no guarantee of finding and re-sending the return gold back to you as our system creates and deletes characters automatically from time to time. It is our customers' mishandling that results in this mishap and therefore WoWMine is not responsible for any losses occur in this way.
17.Frequently Asked Questions of Deceit
Someone ask me to exchange some gold with an ingame code, is that real?
Don't believe it even he give you the live chat link of our website. The gold can not be exchanged with code in the game. Please follow the professional process! If you are not sure, you can contact our live chat first.
18.It's said that there are some more efficient websites, and the so-called suppliers tell me some bad things about your site?
We have been in this business for long time with good reputation. Once you contact with us, you can see perfect satisfaction is guaranteed to our customers all the time. So you can belive us can provide you sincere and immediate service.Believable mailboxes on our website for business.
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